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Moneybox Review

Moneybox is specifically aimed at people who struggle to save. Their innovative app harnesses a ‘rounding up’ feature that essentially squirrels away all your spare change, without you even noticing it. From there you can start saving or investing with as little as £1, with the intention to painlessly build a nest egg, in a low cost app that links to your bank accounts and offers a multitude of accounts to suit everyone.

Moneybox has three main options for saving; roundups, weekly deposits, or one-off deposits. Users can also set up a payday boost or even choose to double their round ups.

Moneybox have been awarded several prestigious awards for their app, including Best Money App and Best for Beginners in The Times and The Sunday Times, however, that’s not to say that Moneybox doesn’t have its fair share of competition in this space.

Moneybox made it onto my list for Best Investment Apps for a Beginner as well as Best Stocks and Shares ISA for Beginners so they must be doing something right. I believe that some of the success the app has enjoyed since its launch lies in its simplicity. There is no confusing jargon, it is quick and easy to use, and you can leave it working in the background while you get on with your busy life.

I would suggest that you read my full review in order to fully understand the pros and cons of this saving and investment app. Before you go any further, I think it would be prudent to point out that Moneybox is an app only service. Therefore, if you’re not smart phone savvy, this won’t be the solution you are looking for.

Moneybox Rating Summary

Overall Rating: 8/10
80%
Fees: 7/10
70%
Account opening: 10/10
100%
Deposit and withdrawal: 9/10
90%
Trading platform: 6/10
60%
Markets and products: 6/10
60%
Research: 6/10
60%
Customer service: 7/10
70%
Education: 9/10
90%

Pros

Great save and invest app for beginners
Very quick and easy to set up
Links to your account and automatically rounds up transactions to add to your savings

Cons

Limited choice of investment products
Fees are at the higher end of the scale
Interest rates on savings accounts are not very competitive

Moneybox Review

Who is Moneybox?

Moneybox is a saving and investing app that aims to simplify these activities with one, low cost, easy to use app. They have been authorised and regulated by the Financial Conduct Authority since their launch in 2016 and today have over 450,000 customers.

Who Owns Moneybox?

Moneybox was founded in 2015 by Ben Stanway and Charlie Mortimer who still own the majority of Moneybox. Moneybox have recently completed their Series C funding round with institutional investors, raising £30 million and are now launching their first crowdfunding raise, providing scope for further investment.

Product Range

In my opinion this is where Moneybox really stands out in what is fast becoming a crowded market. It is rare, when doing these reviews, that I come across an app with the amount of account options that you can get at Moneybox.

Their investment accounts include the following:

  • Stocks and Shares ISA
  • General Investment Account
  • Junior Stocks and Shares ISA

Whilst the range of savings accounts include the following:

  • Simple Saver (0.25% AER)
  • 45 Day Notice (0.45% AER)
  • 95 Day Notice (0.6% AER)

For those saving for their first home:

  • Cash Lifetime ISA (0.85% AER)
  • Stocks and Shares Lifetime ISA
  • Mortgage Advice

And for those saving for retirement:

  • Personal Pension

Stocks and Shares ISA

The Moneybox Stocks and Shares ISA differs a little from your average offering in that it includes the rounding up feature, meaning you can continue to drip feed money into your account without even noticing it, helping to grow your investment portfolio.

Moneybox Stocks and Shares ISA Review

Other than that it is a fairly standard offering, allowing investors to deposit up to £20,000 a year in 2021/22 and invest that cash into one of their three low cost investment portfolios made up of tracker funds. Investments are made up of a mix of Fidelity Index World Fund, iShares Global Property Equity, iShares Overseas Corporate Bond Index, iShares Overseas Government Bond Index, and Legal and General Cash Trust.

  • Cautious – Made up of 40% Corporate and Government Bonds
  • Balanced – Made up of 65% shares
  • Adventurous – Made up of 80% global shares

Socially Responsible Fund

There is also the option to invest in their Socially Responsible Portfolio which Moneybox have introduced with young investors who wish to invest ethically in mind. In order to provide this fund they have partnered with Old Mutual to provide the World ESG Index Fund.

The fees for this fund are slightly higher than the standard global funds (0.18% compared to 0.12% per year) and the fund has a risk profile of moderate to high which you may want to consider, however, given that the fund has only been around since 2018, it has shown promising performance with returns of around 16.9% since inception.

General Investment Account

For those that have reached their ISA allowance there is also a General Investment Account available, however, returns here will be subject to capital gains tax unlike in the ISA. From the General Investment Account you can still invest in the four portfolios on offer and Moneybox accepts deposits of up to £20,000 per week.

Junior Stocks and Shares ISA

This is for parents who are looking to start a nest egg for their children. You can still invest in any of the four portfolios on offer and tap into the great round ups feature to maximise on their savings. The big thing of note with this account is that it can’t be accessed on the main app but rather requires a separate iOS Junior ISA app. Moneybox have also included some projections on their website of what £1,000 invested at the beginning of 2011 would look like today. Placed in the Balanced portfolio and including all fees this would now be worth £2,193, compared to £1,185 had the money been left in cash savings.

Simple Saver Account

I have a slight issue with the Simple Saver Account in that it currently offers 0.25% AER. However, this account is provided by Shawbrook Bank and a quick check on their website reveals that their Easy Access Account is offering 0.40% AER and offers complete flexibility on withdrawals whereas with Moneybox you are limited to one withdrawal per month.

So whilst this Moneybox Account is free, and you can take advantage of the round ups, there are a lot of high-street banks where round ups are available and you may want to check the interest paid there before committing to Moneybox.

45 Day Notice Account

Again, I’ve done some checking on the interest paid on this account which is currently 0.45% and is made available through Charter Savings Bank.With the 45 Day Notice Account you will have to wait 45 days for any withdrawals to be made available. However, if you were to go direct to Charter Savings Bank you could earn 0.5% AER on an Easy Access account and have your money available when you need it.

Of course with Moneybox you can utilise the round ups feature and you have the option of investing your money so whether this is a good option for you depends on your circumstances and what you hope to achieve.

95 Day Notice Account

The 95 Day Notice account is particularly interesting as it offers a fairly competitive rate compared to UK banks of 0.6%, but funds can only be withdrawn from this account with a 95-day notice period which may not be all that useful if you need the funds in an emergency. This account is powered by Investec, so of course I went direct to them to check the rate etc and I am happy to report that the AER offered is actually better at Moneybox, with Investec offering 0.55% on their 95 day notice account which is also no longer available to new customers.

Cash Lifetime ISA

If you are saving for your first home and don’t have the stomach for investing, then put your money here! There is a reason that Moneybox got my title for Best Cash Lifetime ISA as their interest rate of 0.85% AER is industry leading. This interest rate includes a 0.25% base rate which is variable and a fixed one year bonus interest rate of 0.6%. Even if you transfer out after the first year, this is still worthwhile.

The Lifetime ISA is without doubt the most efficient way to save for your first home, as it attracts a government bonus of 25% on all deposits you make into the account. At Moneybox this bonus is paid monthly, and of course you can still take advantage of the rounding up feature to boost your savings.

There are however limitations on this type of account, regardless of your provider. Firstly you have to be between the ages of 18 and 39 to qualify, and you can only access the money to buy your first house or for your retirement without incurring a penalty of 25% on the amount withdrawn. You can save up to £4,000 each year, which means the government bonus can only go up to £1,000 and the value of the house you buy with your lifetime ISA can only be up to the value of £450,000.

Stocks and Shares Lifetime ISA

This performs in the same way as the regular Stocks and Shares ISA with access to the four funds to invest in and with the round ups feature to boost your investments, however, this account is yet again geared towards people who are saving for their first home or retirement. The same rules apply as with the Cash Lifetime ISA, in that you have to be under the age of 40 to open an account and you can only deposit up to £4,000 a year in order to trigger the government bonus of 25%.

Of course there are other providers offering a Stocks and Shares Lifetime ISA, however, Moneybox have made in onto my list of Best Stocks and Shares Lifetime ISA, in part due to their low cost service of 0.45% platform fee with £1 per month flat fee, and in part due to the round ups feature which can really help when saving for a first home.

Mortgage Advice

Free mortgage advice? This is a nice touch from Moneybox and really sets them apart from a lot of their competition. It’s a reasonably new offering, and a good sign of the continued improvements being made to the app. Moneybox claims to access deals from over 90 lenders and you can do the entire application process from within the app.

Personal Pension

The pensions service at Moneybox is very similar to that of PensionBee and Penfold, in that they help you locate and consolidate any existing pensions into one, easy to manage, Moneybox Self Invested Personal Pension (SIPP). Again you will have the option to invest your Moneybox pension in the following funds:

Old Mutual MSCI World ESG Index – the socially responsible choice.

Blackrock LifePath – a fund that will automatically adjust your risk in keeping with your age and proximity to retirement.

Fidelity Index World – a low cost, global fund.

Islamic Global Equity – In line with Islamic principles by omitting industries that include tobacco and alcohol.

The downside of this is that only you can contribute to your pension, Moneybox do not accept employer contributions.

Research Services & Tools

With Moneybox, you don’t see all the usual research and analysis tools you may be used to finding on a broker webpage. That’s likely due to the product being slightly different than your usual ISAs and SIPPs a broker would offer.

With Moneybox, all the funds are pre-selected for you and you simply put in what level of risk you want to take, which redistributes what percentage of shares go where. They are all tracker funds and Moneybox state that they review them annually – which, so far they have done.

Though this could put off some investors, who are very specific in terms of where they want their cash to go, for others it’s a no-nonsense avenue to getting on the stock market.

You can tell that Moneybox are positioning themselves to target either the younger generations such as Millenials and Gen Z’s who don’t have much in the way of savings or investments and those who want to invest but want it made as simple as possible and who don’t have the time to research what funds they want their money to go in.

When it comes to general educational content, Moneybox does fairly well, they have easy-to-digest videos and blog posts to explain all the basics of finance and keep you up to date with the latest news. Their blog is categorised into four topics which are easy to navigate; Updates, Pensions, Learn, Academy and Stories.

It’s important to note that Moneybox do not offer anything in the way of financial advice and it is therefore up to the individual investor to ascertain which of their funds would be best for their circumstances.

Moneybox Fees

The fees you pay with Moneybox are dependent on your account type and what funds your money has been distributed in. They pride themselves on being transparent with fees and we have to say that it’s refreshing to see simple pricing rather than pages upon pages of options for SIPPs, ISAs, phone transactions, stock purchases and so forth.

Monthly Subscription Fee

To make the fee structure simplistic they have a monthly subscription fee of just £1 which covers all investment accounts with  Moneybox, they’re also offering new customers their first three months for free.

Platform Fees

Moneybox charges a platform fee of 0.45% which is more than most other providers charge. Having said that, the slightly higher fee is likely from the fact that it’s pretty much a done for you service so is understandable.

Annual Fund Provider Costs

These fees vary depending on the funds you opt to invest in but vary between 0.12% and 0.30% which is pretty standard. Moneybox doesn’t really have much control over these rates – though they can choose funds with lower fees so they can pass those savings on to investors.

Pension Fees

Moneybox doesn’t charge their subscription fees for pension funds but does charge their platform fees on a sliding scale basis.

For those of you who have a pension pot of less than £100,000, you will be charged the standard 0.45% platform fee. However, if you hold a pension pot over £100,00, their fees become much more lucrative at just 0.15% making them a great option for those with pension balances between £100,000 and £250,000

Opening an Account with Moneybox

Opening an account with Moneybox is incredibly easy and you don’t seem to have to go through the masses of questions you get with the more traditional brokers. It’s all done on the Moneybox app too which has been designed to be very user-friendly.

The only details you may need to double-check are your bank account details as you are required to set up a direct debit when opening the account but other than that you will just need your personal details, national insurance number and address to get going (and a smartphone – of course).

You’re asked what type of account you want to open and how much you want to invest weekly with the option of adding a lump sum investment on payday (so you don’t miss the money). They’ve also taken the liberty of showing you how much you could have in 10 years based on the various options you select throughout the sign-up process.

Transferring your Investments to Moneybox

Transferring your investments to Moneybox is simple and the form to initiate the transfer can be accessed on their website or the Moneybox app. It will then have to be posted to them.

The process can take a fair amount of time however, compared to most mainstream brokers. They state that the transfer can take up to 30 days which is around double the time it takes to transfer in with other investment services providers.

It’s also worth noting that you won’t be able to invest your money in the same funds or shares that you currently have them in unless they happen to be the same as what Moneybox is offering as they have already pre-selected the investments for you.

Moneybox Customer Service

The Moneybox customer service team are around 7 days a week 9-5:30 pm either via the chat section on the Moneybox app or by email.

Their chat service, however, is operated by Intercom, so it could be a few hours before they actually get back to you, although we guess it’s a step in the right direction as most brokers don’t offer an online chat option at all – having it ‘live’ though would make it much better and they might try to aim for this as the company grows.

Moneybox Review Summary

Moneybox is best suited for people with no investment experience who want to dip their toes into the world of investing without putting too much effort into selecting funds and doing their own analysis. Of course, this does pose some risk as you’re relying on someone else’s opinion but it’s a great way to get started.

It’s a perfect option for those who aren’t great at saving as it aims to encourage putting away small amounts of money often to see potentially big returns.

Alternatives to Moneybox

There are plenty of alternatives to Moneybox including the likes of MoneyfarmPlum, Revolut, Monzo and Startling to name a few.

Useful Information

Important useful information for Moneybox customers in the UK.

How to Contact Moneybox

The best way to contact Moneybox is via the live chat within the app. This can be located by tapping the Settings icon on the bottom right and tapping ‘Help; and ‘Contact Us’

Alternatively you can email support@moneyboxapp.com

How to Withdraw from Moneybox

Firstly ensure that any investments have been settled before attempting to withdraw. After that withdrawals can be done from within the app by going to ‘Settings’ and then ‘Withdraw’ after which you will be asked to supply details of the bank account the funds will be going to.

How to Close Your Account

Once you have withdrawn or transferred any assets within your account, you can simply go to ‘Settings’ within the app and select ‘Close Account’

Moneybox FAQs

Is my money safe in Moneybox?

Yes, your money is safe with Moneybox, because they have taken all the necessary precautions in order to protect your money, including holding funds in a third party account which is covered by the Financial Services Compensation Scheme.

Is Moneybox good?

In short, yes, Moneybox is good, and this is a completely impartial review of Moneybox and I have therefore highlighted any negatives as well as any positives. However, on the whole Moneybox is an excellent offering for saving and investing and whilst I am outside of the age range to qualify for a Lifetime ISA myself, I would definitely recommend this one to my friends and family.

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